TERMS & CONDITIONS OF SERVICE
- The member knows the organization and the people within it well enough to effectively build capacity within the organization
- The member lives near and serves the people in the community and knows the community and people sufficiently to serve them well
- The member has proven to the sponsor/supervisor to be a reliable team member (punctual, motivated, professional, thorough, etc.)
- The member understands that VISTA service is not a 9-5 assignment; that it demands flexibility and availability in one’s schedule
- The supervisor acts as a coach and mentor and goes beyond the responsibilities of a supervisor to an employee
- The member has access to reliable internet and phone to be able to teleserve and be contacted as needed.
RULES AND RESTRICTIONS
- Do not conflict with your service or service hours;
- Do not violate any applicable Federal, state, or local laws and regulations; and
- Do not conflict with any AmeriCorps VISTA program requirements or policies.
ADDITIONAL TERMS OF SERVICE
WORK STUDY, FELLOWSHIP, AND INTERNSHIP PROGRAMS
- A community resident offers unused free housing space to you because he or she is proud to have an AmeriCorps VISTA member in the community.
- A local business wants to offer a vacant apartment over the shop area.
- A national housing company offers reduced-rate housing for volunteers who are serving in a given community and you meet the eligibility requirements.
- A local, state, or federal government agency provides free or low-cost housing in areas with limited housing opportunities.
- A sponsoring organization rents housing space on your behalf.
- A sponsoring organization allows you to occupy a portion of existing space the sponsor already owns or rents.
EXPRESSING YOUR VIEWS AND CONCERNS REGARDING SERVICE
- A free and open opportunity for you to communicate your views to appropriate CNCS officials
- An opportunity for you to be heard in connection with the terms and conditions of your service
- Response to and possible resolution of your problems or concerns by appropriate CNCS officials
AMERICORPS VISTA GRIEVANCE PROCEDURE
- Describes in detail the circumstances surrounding the loss.
- Itemizes the property or allowance lost.
- Explains why the property or allowance is essential to your ability to serve effectively.
- Indicates whether or not the property or allowance was covered by insurance.
- If the property or allowance was covered by insurance, includes the policy number (if known), whether and when a claim has been presented to the insurer, and the action, if any, the insurer has taken with respect to the claim.
- States that you agree to reimburse CNCS for any such recovery of replaced property or payments received in reimbursement.
- Provides evidence, in the case of theft, that such theft has been reported to the appropriate law enforcement authorities. Such evidence should include a copy of the police report. Lost or stolen allowance checks are not covered by these procedures. Please refer to Chapter 5’s guidance related to payment by paper check for the specific policy dealing with lost checks.
OTHER MATTERS WHILE IN SERVICE
RESPONSIBILITY FOR FINANCIAL DEBTS
KEEPING IN TOUCH
Change of Address Notification
Change of Name Notification
Disclosure and Use of Member Addresses
SUPPLIES AND EQUIPEMENT
DONATED AND OTHER GIFTS TO BENEFIT THE PROJECT
INTELLECTUAL PROPERTY CREATED DURING SERVICE
EVACUATION POLICY FOR AMERICORPS VISTA MEMBERS
- Follow the orders or recommendations of the state and local governments regarding the need to evacuate an area.
- Seek safe haven (evacuation shelters, etc.) and contact the CNCS State Office and your project supervisor to notify them of your whereabouts within 48 hours. If the CNCS State Office cannot be reached, contact the National Service Hotline at 800-942-2677; identify yourself, your project, your current location, and how best to contact you.
- If after five days you cannot return to your project site:
- Contact the CNCS State Office to confirm the state of emergency. If the state office cannot be contacted, return to your home of record, and call the National Service Hotline at 800-942-2677, to inform CNCS of your return home. If your home of record is in the affected community, remain in the safe haven. If the state office foresees the possibility of you returning to your site within a work week, it may request you to remain in safe haven, provided you are secure.
- Unless otherwise directed by the CNCS State Office, you are placed in administrative hold and you continue to receive a living allowance for 30 days. You may seek an assignment at another project in another area through a request to the CNCS State Office. If after 30 days, your original project site remains closed, and no other assignment has been identified, then your service is terminated for compelling reasons.
- An advance for emergency expenses, including return to home of record, up to $500, is available from your sponsoring organization. If funds are not available, contact the CNCS State Office. If the state office cannot be reached and you need to request an advance for travel, call the National Service Hotline at 800-942-2677, for assistance. Remember to keep the receipts to verify your emergency travel expenditures.