Claims Specialists conduct interviews with the public to obtain, clarify, and verify information about initial and continuing eligibility for retirement, survivors, disability, health insurance benefits, and eligibility for supplemental security income including State supplements. In addition, they resolve discrepancies, clarify issues and make final decisions for initial and post-entitlement for benefits and payments; adjudicate and authorize entitlement or disallowance actions at all levels of difficulty and complexity under programs administered by SSA; and use state of-the-art technology to access and update claims information.
Desired skills: customer service, written and oral communication, interpersonal, analytical, problem solving, decisiveness and ability to function in a fast paced environment. Entry level salary: hired at the GS-5 or GS-7 level based on experience/education = $38,993 - $48,301.00 then position incrementally advances to a the GS-11 level.
How to apply
Email your resume, college transcripts (official or unofficial) and proof of AmericaCorps Vista service dates to MN.FO.Brooklyn.Center@ssa.gov.