Service Learning Program Manager

Job posting
Closing date: 6 May 2020

Report to: Program Director 

Type: Full Time/ Exempt Location: Detroit, MI Schedule: Monday-Friday with at least one Saturday per month during school year  Who We Are:  buildOn is a not-for-profit organization working to break the cycle of poverty, illiteracy and low expectations through service and education. We’re not a charity, we’re a movement. In the United States, we run intensive service-learning programs in under-resourced, urban high schools in six major cities. Through these programs, buildOn empowers youth to transform their communities through high-impact service. Over the last 29 years, buildOn has empowered more than 100,000 urban youth to contribute more than 2.6 million hours of service that has touched the lives of more than one million people living below the U.S. poverty line.  Globally, teams of students from buildOn programs fan out across the world to help build schools in the economically poorest countries on the planet. We have now built over 1600 schools in Haiti, Nicaragua, Guatemala, Mali, Burkina Faso, Senegal, Malawi and Nepal. More than 220,827 children, parents and grandparents attend these school every day and at least, 50% of these buildOn students are girls or women. Community members have organized leadership committees and contributed more than 2.9 million volunteers’ workdays to building their a not-forprofit organization working to break the cycle of poverty, illiteracy and low expectations through service and education.  We hope you’ll consider joining our team!  Who We Want buildOn seeks an experienced and committed Service Learning Program Manager to manage and directly lead activities of buildOn’s Service Learning Program at one partner high school. The goal is to achieve the buildOn mission of breaking the cycle of poverty, illiteracy, and low expectations through service and education. This is measured by KPI targets which ensure we are driving student outcomes. In doing so, the Service Learning Program Manager directly manages a Service Learning Program Coordinator and works very closely with team members and students to implement the buildOn program at a partner a high school. This role is a combination of directly engaging students in programming and supervising one staff member. Program activities are conducted in partnership with students and not for students in order to foster the development of constructive leaders. Constructive Leadership inspires solidarity and unleashes inner our courage, grit, empathy and passion for the possible and it can only be ignited through service! Reporting to the Program Director of a region, the Service Learning Program Manager will be a key leader of the U.S. program team. S/he must be a strategic and mission-driven leader with the ability to effectively balance a strong vision and commitment to methodology. The Service Learning Program Manager partners closely with school administrators and faculty, as well as community partners to develop excellent service opportunities with students. The Service Learning Program Manager works closely with colleagues to plan and execute regional program events. Additionally, the Service Learning Program Manager oversees and leads recruitment and support of students for Immersions (Trek, 36 Hours, and Partnership program) as well as special events, and fund development opportunities in collaboration with other departments. What You Bring ● Personal commitment to buildOn’s mission – the power of service to change lives, communities, and the world ● Committed to buildOn’s core values of empowerment, responsibility, and compassion ● Belief in the power of students to develop as Constructive Leaders through service ● Extensive experience leading and participating in service-learning (2-4 years) ● Proven record of effective nonprofit program management, including but not limited to achieving high-quality results and managing staff performance (1-2 years) ● Supervisory responsibility for the performance management and hiring recommendations of the employees within the department. ● Excellent skills to build relationships with staff, students, school administrators and faculty, and community partners ● Recognize the benefit of connecting people through immersive experiences to break down barriers and grow as constructive leaders ● Organized and disciplined with time to effectively manage multiple projects simultaneously ● Strong communicator ● Driven to achieve goals ● Excel to adapt in a dynamic and fast-paced work environment ● Functional knowledge of regional school district(s) and educational and nonprofit landscape ● Extensive experience living and/or working in underserved communities ● Relevant educational background (Bachelor’s degree required)  What We Value We’ve identified a set of core competencies which you’ll need to thrive within the buildOn family. • KEY PERFORMANCE INDICATOR FOCUS: Intense drive to deliver results. • RELATIONSHIP BUILDING: Initiates and cultivates authentic, mission-driven relationships with students and all stakeholders. • PLANNING & EXECUTION: Proactively manages multiple projects simultaneously to achieve collective objectives with strong time management and organizational skills. • LEADERSHIP: Takes a hands-on approach and operates with high integrity, humility, and eagerness to grow. • IMMERSION: Embraces and delivers high-quality Immersions consistent with IPARD methodology.  What You’ll Learn: As part of your professional development at buildOn you will learn how to become a Constructive Leader. Constructive Leadership is a method of building leaders that inspires solidarity and unleashes our courage, resilience, empathy, and passion for the possible. And Constructive Leadership is only ignited through service. Constructive Leadership is how we built this organization and what we’ve learned by working at ground zero of extreme poverty and the drop out crisis for more than 29 years.    What We Offer We offer a competitive compensation package, including salary commensurate with experience, generous paid time off; a comprehensive benefits package including medical, dental, vision insurance, a flexible spending account, employee assistance program, retirement plan with an employer matching plan, commuter benefits, disability as well as life insurance. In addition, you will have the opportunity to work alongside mission-driven and dedicated colleagues across the world who are committed to breaking the cycle of poverty, illiteracy, and low expectations through service and education.  Our Commitment to Equity, Diversity and Inclusion buildOn is committed to building and maintaining an inclusive environment that drives innovation, strengthens ONE buildOn and bolsters a culture where people truly feel valued, heard and respected. buildOn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or veteran status. To learn more about buildOn, please visit our website at   

How to apply

Please send a resume and a compelling cover letter to


Detroit, MI 48207
United States
Non-Competitive Eligibility (NCE):

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