Claims Specialist

Job posting
Closing date: 20 June 2020

The Social Security Administration is seeking job applicants with exceptional customer service skills for a Claims Specialist (CS) position in the Butte, Montana Social Security field office. This position is an entry level position for SSA’s field offices. Incumbents are responsible for providing direct service to the public. Staff members conduct interviews and adjudicate customer’s claims for retirement, survivors, and disability benefits. Claims Specialists assist beneficiaries establish continuing eligibility for payment, provide assistance with administrative appeals, authorize payment, offer referral services, and identify and investigate potential program abuse. This is a career ladder position with promotion to the GS-11 level after successful completion of agency training, and individual growth and development. Entry level is normally made at the GS-7 or GS-9 level dependent upon individual qualifications. Additional information can be found at

How to apply

Please submit your resume and an unofficial college transcript, if available, via email to


Butte, MT 59701
United States
Non-Competitive Eligibility (NCE):

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