Maintenance Worker

Job posting
Closing date: 6 December 2020


Kronos Job Code: MaintWorker 

Department: Facilities 

Reports to: Maintenance Manager 

FLSA Status: Non-exempt 

Job Classification: Regular Full-Time 

Salary: $20.75/hr

Revised Date: January 2014 


The Maintenance Worker is responsible for the maintenance of one or more low-income residential hotels in San Francisco. This position provides facilities maintenance in accordance with Tenderloin Housing Clinic’s (THC) Mission, Core Values, and Customer Service Philosophy. The Maintenance Worker reports to the Facilities Manager, with on-site supervision by the Supportive Housing Manager. 


THC is a non-profit housing, support services, legal, and advocacy organization. THC provides housing and comprehensive services that help disenfranchised low-income people in San Francisco increase stability. THC’s Mission and Core Values are key to successfully supporting our clients. 


  • Perform vacant unit turnover and debris removal.  

  • Assist with furniture pick-up and transportation.  

  • Perform preventive, corrective, and emergency maintenance work which includes, but is not limited to, carpentry, plumbing, and electrical repairs.  

  • Organize and prioritize maintenance requests.  

  • Oversee building interior and perimeter to ensure cleanliness and security.  

  • Respond swiftly to emergencies throughout the building.  

  • Order supplies on-line.  

  • Coordinate and cooperate with all hotel staff, outside contractors, and tenants. 

  • Provide janitorial support and front desk coverage, as needed.  

  • Record incidents in hotel logbook and write observation reports, as needed.  

  • Adhere to compliance requirements outlined in regulatory agreements and/or other legal documents, including but not limited to the proper storage of hazardous and flammable materials.  

  • Follow building safety procedures at all times.  

  • Assist facilities at other hotels and agency sites as assigned.  

  • Attend all meetings as scheduled and participate in meetings as requested. 


This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. 


  • High School degree or equivalent strongly preferred.  

  • Must have a minimum of 1 year of experience in professional building maintenance, or must have demonstrated maintenance skills while working in a non-maintenance position.  

  • Must have a valid California Driver’s License and a good driving record.  

  • Must have demonstrated skill in the areas of plumbing, carpentry, electrical, and painting.  

  • Must have knowledge of fire-safety and building codes.  

  • Must have sufficiently good math skills to work with fractions and decimals, as well as the ability to compute ratios and percentages.  

  • Must have an ability to read, understand, and apply language from manuals, policies, technical procedures, and instructions.  

  • Must have demonstrated customer service skills.  

  • Must read, communicate orally, and write in English.  

  • Must be able to handle multiple tasks simultaneously in a fast-paced environment with excellent attention to detail.  

  • Must pass all post-contingency offer background checks, reference checks, and TB screening clearances.*1

  • Experience working with diverse, low-income, homeless and/or formerly homeless population strongly preferred.  

  • Experience working in non-profit or public sector preferred. 


  • Demonstrates professional behavior that is consistent with THC’s Mission, Core Values, and Customer Service Philosophy.  

  • Adapts well to change, and remains professional, respectful, and composed at all times.

  • Must be honest, dependable, and accountable.  

  • Establishes and maintains effective and appropriate relationships and boundaries, and communicates with clients, co-workers, supervisors, and external parties in a manner that fosters respect and trust. 

  • Exercises good judgment in using and/or keeping information regarding clients and coworkers, and adheres to THC’s confidentiality policy.  

  • Works well independently, collaboratively, and as a team member.  Follows instructions completely and asks for help and/or guidance from supervisors when needed.  

  • Has good time management skills and is punctual to work, THC meetings, and events.

  • Refrains from actions that may result in conflict or may be determined as aggressive, threatening, or violent.  

  • Takes pride in work and performs all assigned duties diligently, efficiently, and effectively. 



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions. 

While performing the duties of this job, the employee frequently and alternatingly is required to stand; walk; sit; use hands to handle, hold, grasp, and feel; reach with hands and arms; talk; and hear. The employee frequently is required to climb stairs; stoop; kneel; crouch; crawl; push; and pull. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by the job include close vision, peripheral vision, and the ability to adjust focus. This position requires the frequent use of portable power and hand tools, plumbing tools, and flooring materials. This position requires the occasional use of common janitorial tools and equipment. Travel throughout San Francisco frequently is required. 


THC worksites are located in densely populated urban environments in which there is a great deal of activity. The majority of THC’s worksites are in Single Room Occupancy residential hotels and community drop-in centers. Like many urban areas, the communities with which THC works face challenges such as poverty, trauma, untreated mental health disabilities, active substance use, and illegal activity. THC works to empower its clients and strengthen the communities that face these challenges. 

While performing the duties of this job, the employee frequently may be exposed to moving mechanical parts, be in high or precarious places, experience a risk of electrical shock, and be exposed to toxic or caustic fumes or chemicals, blood, bodily fluids, and pests. The employee frequently may be exposed to outdoor weather conditions. The noise level in the work environment is usually moderate and occasionally high. 

*1 Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with conviction and arrest records.


How to apply


San Francisco, CA 94102
United States
Non-Competitive Eligibility (NCE):

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