The HomeBase Program provides case management and essential services to at-risk individuals and families in Brooklyn and Staten Island to prevent homelessness. Individuals and families receive services that help them overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Positions with CAMBA’s HomeBase program are classified as essential under the direction of the Governor of New York State.
What the Case Manager Does:
- Interview and evaluate prospective clients for services using risk assessment tools, determine eligibility for services and conduct new client intake.
- Collaborate with clients on the development of service plans that align with each client’s short and long-term goals.
- Connect clients to available resources that reduce likelihood of homelessness, including public benefits, employment services, and legal services.
- Ensure housing meets habitability standards, and mediate between clients and landlords.
- Prepare and submit applications for benefits and entitlements as well as short-term financial assistance to resolve urgent housing matters.
- Frequently follow-up and document client progress while maintaining comprehensive and up-to-date paper and electronic case files in audit-ready condition.
Minimum Education/Experience Required:
- Bachelor’s degree and/or equivalent experience.
- Excellent customer service, cultural competency, and experience working with immigrant populations. Fluency in a second language (Spanish, Haitian-Creole, French, Arabic) is a plus.
- Knowledge of, and experience with, New York City housing and public assistance systems preferred.
- Proficiency in Microsoft Office software required and familiarity with databases (e.g. CARES) preferred.
- Flexibility to rotate between all CAMBA HomeBase sites in assigned borough (3 offices in Brooklyn, 2 offices in Staten Island)
- Willingness to complete home visits and apartment inspections, and to work both remotely and in-person according to program needs.
- Excellent oral and written communication, organization, time management and multi-tasking skills
- Must have a proactive, collaborative approach, be a team player and have a positive attitude
CAMBA offers a fulfilling, friendly, diverse work environment with opportunities to grow professionally, and excellent benefits including 13 Holidays annually plus 15 paid vacation and 3 personal days per calendar year after 6 months, and a generous retirement plan. Salary is $40-$44k annually.
How to apply
Submit your resume and cover letter to firstname.lastname@example.org and write "Case Manager, HomeBase" in the subject line of your email.
Please include in your application whether you applying for our Brooklyn or Staten Island offices.