Claims Specialists

Job posting
Closing date: 11 May 2021

The mission of the Social Security Administration is to advance the economic security of the nation's people through compassionate and vigilant leadership in shaping and managing America's social security programs.


Claims Specialists speak with beneficiaries about Social Security benefits.

  • Interview applicants for benefits.

  • Determine a claimant’s initial eligibility for Social Security benefits.

  • Analyze evidence that will help make a determination.

  • Obtain, clarify, and verify data used to analyze claims and make benefit decisions.

    Visit our public contact career website at for more information. This is a career ladder position with promotion potential to the GS-11 level.


    For GS-5:
    Three years' general experience that demonstrates the ability to analyze problems to identify significant factors, gather pertinent data, and recognize solutions; plan and organize work; and communicate effectively orally and in writing.

    For GS-7:
    One year's specialized experience that equipped the applicant with the knowledge, skills and abilities to perform successfully the duties of the position. Examples of specialized experience include assisting individuals with establishing their entitlement to receive benefits; or adjudicating, authorizing or reconsidering claims; representing programs before the general public and providing information through the media; or evaluating benefit program operations to assess the integrity and quality; or interpreting program requirements and formulating policies, procedures and guidelines.

    SUBSTITUTION OF EDUCATION: Education may be substituted for experience or may be combined with experience and will be made in accordance with the OPM Operating Manual, Qualification Standards for General Schedule Positions. Selectees who use education to qualify will be asked to provide official transcripts upon selection.

    For GS-5:
    Successful completion of a full 4-year course of study in any field leading to a bachelor’s degree. One year of study is defined as 30 semester hours or 45 quarter hours.

    For GS-7:
    One full year of graduate level education in a related field OR a Bachelor’s Degree with superior academic achievement in a related field.

    Entry level Salary $40,271.00-$49,884.00

How to apply

If interested in this amazing career opportunity, please submit your resume and unofficial transcripts to


Los Angeles (Chatsworth), CA 91311
United States
Non-Competitive Eligibility (NCE):

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