Scenario 2: César’s Spreadsheets

Read about César Alvarez and Family Empowerment, Inc. Be prepared to answer questions as you go:

VISTA CesarOne of the objectives on César’s VISTA Assignment Description (VAD) was to update a donor database and improve donor-tracking systems. The existing database was outdated and incomplete, with many errors and duplicate records. It was difficult to create the customized queries and reports César needed to analyze donor activity.

Because the database was created in Access, the agency had to rely on its overworked part-time tech support staff to add new fields to the tracking forms. The agency didn’t have money for the donor-tracking or contact-management software it needed.